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The Hong Kong Observatory’s weather forecasting and warning services is certified to ISO 9001:2015 Quality Management Systems recently. The Observatory is among the first batch of meteorological centers in this region to receive this certification. The certification presentation ceremony was successfully held on 23 February 2017 and Mr Ben Tsang, the Certification & Business Enhancement Senior Director of SGS, was invited to present the certificate.

The newly revised ISO 9001:2015 stresses on risk based thinking, it emphasizes on risk and performance management. The leadership in the management levels is placed in high importance. These revised requirements will help organizations to handle clients’ requirements at ease and improve their competiveness. With these benefits, more corporations from differentiated industry would start implementing ISO 9001 standards into their management systems.

Mr Ben Tsang, said at the ceremony, that with a strong foundation on excellent service culture and infrastructure, the Observatory further optimised the management system for weather forecasting and warning services with reference to the ISO 9001:2015 standard requirements. During the certification audit process, we noted that the Observatory attached great importance to clients’ needs by providing weather forecasts and warnings in a rigorous and scientific manner, and continuously improving the quality of services.

The Director of Hong Kong Observatory, Mr Shun Chi-ming, stated that the certification recognises the Observatory’s contribution in safeguarding the quality of weather services and public safety. He said that in addition to issuing weather forecasts and warnings on hazardous weather to the public, the Observatory also provides appropriate weather services to government departments and public organisations. Over the years, the Observatory has been providing people-oriented quality services through science, innovation and collaboration to ensure public safety and meet the needs of the society. The Observatory will continue to optimise the communication with clients, the design of services and the workflow in weather forecasting, aiming to provide high quality weather services to the public.

SGS provides certification auditing and training services on quality management systems, should you have any inquires on quality management systems certifications, please contact us at:

Certification and Business Enhancement
Tel:
(852) 2765 3620
Email: hk.cbe@sgs.com

About SGS

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 90,000 employees, SGS operates a network of over 2,000 offices and laboratories around the world.