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Founded in 1888, Lee Kum Kee has transcended over 127 years and has become a leading multinational enterprise in sauces and condiments industry. To achieve and maintain product qualities, it sets up an auditing team to conduct internal and supplier audit.

This team conducts audit in Hong Kong, China, United States and Malaysia. Though this team is equipped with knowledge and experiences, Lee Kum Kee believes team can only succeed further with training. So, it participates in our “Effective Influencing Skills for Auditors Workshop” so as to raise the influencing skills of auditors, like skills of observation, communication, presentation and convincing.

Our workshop is tailor-made for Lee Kum Kee. It contains: a) Social Styles Model; b) Dealing with Others; c) Strategic Communication Ways; d) Five-Step for Conflict Resolving.

Ms Winnie Chan, the Assistant Quality Assurance Manager of Lee Kum Kee appreciates Dealing with Others session and said, “It helps us to strengthen communication skill in dealing with colleagues from different functions and our trading partners. It can be seen in our conclusion meeting when auditors are more successful in convincing the others to buy-in their suggestions to achieve sustainability.” Also, our workshop includes various ways of tutoring, like case study, group discussion, experiential game, video sharing, role play and experienced auditor sharing. The delegates can apply what they learnt successfully in real situation through these interactive sessions.

Which training methodology is most helpful for you to grasp the application of influencing skills? “Group discussion is more interactive and practical comparing with the others. Yet, if I can choose one way only, it is experienced auditor sharing. From this sharing, we can gain lots of real case experiences, like difficulties faced by auditors and solutions. It helps us to predict what will happen in our upcoming audits,” replied Winnie.

Sustainability is one of the hot topics of the society. Organization which aims to add value should enhance employees’ competence. Hence, after the completion of this workshop, Lee Kum Kee is considering to arrange a second round workshop for other relevant colleagues in the furture so that more auditors can be benefited.

For enquiry of "Effective Influencing Skills for Auditors Workshop", please call (852) 3543 7900 or email to

About SGS
SGS is one of the leading certification, verification, inspection and testing organizations in the world. Established in 1878, we have more than 80,000 employees and operate a network of more than 1,650 offices and laboratories globally. Enhancing processes, systems and skills is fundamental to your ongoing success and sustained growth. We enable you to continuously improve and transform your services and value chain by increasing performance, managing risks, better meeting stakeholder requirements and managing sustainability.

Besides helping the industry development through certification, verification, inspection and testing, SGS also provides training services through SGS Academy, its affiliate. SGS Academy offers various kinds of services like, management system courses and softskill training program so as to help different industries to nurture talent and increase competitive edge.

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