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In a bid to demonstrate their customer-first value and prioritize service excellence, Jackeline Beauty Salon has worked with SGS in the reform of service workflow. Jackeline has been able to implement a custom-built service-monitoring system. Every employee plays a critical role in the system.

 

SGS has been keeping track on the implementation through document checks, regular audits and reports from mystery customers until Jackeline has been awarded this service commitment certificate. Ms Jackeline Yang, taking the helm of her eponymous beauty outlets, opined that having SGS “ServiCert™” has not only set them apart from other competitors in this fiercely competitive industry, but also improved their operation management which garnered the approvals of happy employees, loyal customers and supportive partners. SGS’ ServiCert™ is instrumental in reaping benefits from operational efficacy to a trustworthy brand label.

 

Contact us to find the right solutions that can improve your management systems and the performance of processes and people.

Tel: (852) 2765 3620

Email: hk.ssc@sgs.com